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Property Management for the Long-Distance Homeowner: Five Ways We Can Help

Handsome Properties March 5, 2021

Because Charleston has long been a part of the luxury home market for second residences and investment properties, our property management team at Handsome Homes is well-versed in managing long-term luxury properties for our clients.

We tapped into our expertise to highlight five best practices we use to manage your Charleston long-term luxury property from afar. Each strategy is familiar to our clients who rent out their properties on a long-term lease or are absentee homeowners using our property management services. That’s because our portfolio of services includes them all.

Interested in learning more about our property management and leasing offerings? A healthy job market fueled by tourism and a growing tech sector make Charleston a popular choice for new residents.

Rapid population growth and good schools in Charleston suburbs like Mount Pleasant and Summerville attract buyers who often rent long-term while they shop for homes. If you’re interested in a long-term rental of your property, contact us to see what we can offer you.

1. Hire an Expert Property Management Team

Managing a rental property is a full-time commitment that requires a thorough understanding of the many laws and regulations covering Charleston rentals today.

At Handsome Homes, we’re industry experts who know rental regulations inside and out. Our agents will be on call to assist tenants with any issues they may have, so you can spend your valuable time elsewhere. As a boutique firm specializing in luxury properties, we keep our standards of care high and our inventory reasonable to ensure your home gets the attention it deserves.

2. Screen Your Tenants

Tenant screening is a standard and important part of our signature service. Protecting your investment is a top priority for you and us. That’s why we utilize the top tenant screening reports on your rental applicants.

We instantly pull credit and criminal background reports, nationwide eviction searches, SSN validation, and more with the click of a button. Screening and qualifying all potential tenants ensures the best fit for you and your property. Tenant screen is especially critical for absentee homeowners who may not reside in the same area as their long-term rental property.

3. Track Your Rental Income and Expenses

Most homeowners who rent out their properties long-term do so to generate investment income. Profitability is the goal. Our property management services include tracking your rental income and expenses to measure profitability.

Our Owner Portal lets you view real-time property performance through a secure, online account accessible via desktop or mobile. Your personal online account provides information relevant to your property only. Our electronic owner payments are made by the 10th of each month to provide a regular rental income stream.

4. Use Digital Tools and Electronic Leases

Our Tenant Portal allows your tenants to log into a secure account to make electronic rent payments, file maintenance orders, and receive communication about their long-term rental.

Meanwhile, you get an Owner Portal that securely stores your files, documents, and photos. Files are encrypted during transit to provide complete data security. Files are backed up daily both on-site and off-site to ensure the maximum possible data security and retention.

5. Maintain Your Luxury Rental Property

Our Tenant Portal and provides a convenient and efficient way to keep your luxury rental home properly maintained. When tenants report an issue through the Tenant Portal (for example, if a kitchen appliance stops working), the message is delivered directly to your property manager’s inbox to manage. A work order platform allows the property manager to assign vendors, attach photos, contact owners, and attach bids or invoices for reference and approval.

Our monthly property inspection service adds extra peace of mind. For a monthly fee, we visit your property four times a a month to carry out a thorough property inspection. We handle the scheduling of annual maintenance items as well as monitor service providers.

Handsome Homes is a full-service property management offering services for renters and homeowners alike. We connect prospective tenants with their ideal residence on the Charleston Peninsula. For property owners, we provide a versatile portfolio that includes leasing, property management, and absentee homeowner services.

We’re different from a typical rental agency as we not only work the MLS and all rental websites, but also have an extensive referral network stemming from our sister company, Handsome Properties, Inc., a top-performing downtown Charleston-based real estate firm. This referral structure is priceless as it allows us unique access to homes and homeowners that may not want to publicly advertise their real estate offerings.

The Art of Real Estate

Transforms property buying and selling into a thoughtful, curated, and highly personalized experience, expertly tailored to Charleston’s luxury, historic, and exclusive real estate markets.